If you think you did everything right about the product/service but didn't get the expected results, let's look at it. Drop the site's/features/components link and add a brief explanation about what you want.
There are two options;
1. If there are problems with UX basics I'll send you a UX checklist,
2. if there are no visible issues at first glance we can make a quick call.
Why not! I love challenges.